Order & Delivery

  • All orders within Türkiye are sent with free shipping.
  • Once your order has been shipped, you will receive an email with tracking details. If you do not receive the automatic notification email, info@mtoyjewels.com You can contact us at .
  • After you complete your purchase, you cannot add or remove products, change or cancel your order.
  • Purchased items will be shipped within 1 to 3 business days.
  • Your order will be shipped to your address within 10 business days at the latest.
  • When you have an urgent shipment request, please contact us to assist you.
  • For special orders or items not in stock, delivery time is between 14 and 21 business days.
  • During special days and busy order periods, product delivery times may be longer.
  • Cargo shipping is not possible on weekends and holidays.